Prepare your device
Unpack your wallet and check that its packaging and contents match the information supplied by the manufacturer. Charge or connect it as directed, and keep your device in your possession throughout setup.
INDEPENDENT STARTER GUIDE
Ledger.com/start:
A Guide to Getting
Started.
A clear first step toward understanding your hardware wallet setup—grounded in official, device-specific instructions.
Go to the official start pageIndependent education. Official directions always come first.
FIELD NOTE / 001
DEVICE SETUPSTART WITH THE SOURCE ↗
01 — YOUR FIRST REFERENCESCROLL TO EXPLORE ↓
01 A BETTER FIRST STEP
Start with the right source.
Then take it one step at a time.
New to a Ledger hardware wallet? Ledger.com/start is a useful place to find the manufacturer’s current setup information. The right instructions depend on your specific device, so begin there, identify your model, and follow the directions shown by Ledger and by your device.
This independent guide helps you prepare and recognize important security practices. It is not Ledger support and cannot confirm the authenticity of an individual device or transaction. For current instructions, troubleshooting, and app downloads, navigate directly to Ledger’s official start page and official support resources.
↗
Verify the source.
One simple rule
for every step
Verify the source.
THE FIRST FOUR01 — 04
A THOUGHTFUL START
Getting Started with
Ledger.com/start.
Preparation is less about speed and more about knowing what to expect. Keep these four essentials in mind as you consult Ledger’s official guide.
Use official instructions
Setup can vary by model and software version. Start at Ledger.com/start, identify your exact device, and follow the current official guide rather than a video or a third-party checklist.
Understand wallet security
Learn what your recovery phrase is, how it restores access, and why it must stay private. Enter it only on your hardware wallet when its official instructions explicitly require it.
Maintain your software
Check official release notes and support guidance before updating device firmware or companion apps. Use the genuine app and a trusted connection, and never rush an update prompted by a stranger.
Keep official guidance in the lead. This page is a reading companion, not a substitute for the instructions provided by Ledger for your model.
Open Ledger.com/startA SIMPLE SEQUENCE
A considered setup,
from first click to first check.
Use this overview to orient yourself, then let the official documentation for your exact device guide every action. If details differ, the current Ledger guide takes precedence.
REMEMBER
Never share your recovery phrase or private keys—not here, not in a message, and not with someone claiming to help.
01
Find the official starting point
Type Ledger.com/start into your browser yourself, then confirm that the page belongs to Ledger before continuing. Follow links from Ledger’s official site to its support material.
02
Choose your specific device
Select the model you own and read its full setup guide. Buttons, screens, app availability, and update steps can differ between devices.
03
Work through each on-device step
Use the device display to verify prompts and follow the official directions in order. Pause if the device shows an unexpected message or asks for information the guide does not mention.
04
Review before using accounts
Complete any official authenticity or software checks, then consult Ledger’s current help pages for creating accounts and using the companion app. This guide does not replace those instructions.
SECURITY, WITHOUT SHORTCUTS
Your recovery information
belongs to you alone.
A recovery phrase can provide access to the assets associated with a wallet. Keep it private and handle it only as instructed on your device and in Ledger’s official documentation.
01
Keep it offline and private. Never photograph, email, message, upload, or type your phrase into a website or app.
02
Be wary of urgency. Unexpected requests, support messages, QR codes, and sponsored links may lead to suspicious websites.
03
Navigate directly. Type the official address yourself and check the domain before following setup steps or downloading software.
KEEP IT
PRIVATE✳
PRIVATE✳
GOOD QUESTIONS, CLEAR ANSWERS
Before you begin.
Always confirm details against the latest official guidance for your device.
Visit official support01What is Ledger.com/start?
It is a starting address for Ledger device setup information. Use it to reach Ledger’s current official instructions and select guidance for your particular device.
02Is this website official Ledger support?
No. This is an independent educational website and is not affiliated with, endorsed by, or operated by Ledger. For current device-specific instructions, use Ledger’s official website and support resources.
03Do all Ledger devices follow the same setup?
Not necessarily. Models and software versions may have different prompts and procedures. Choose your device on the official setup page and follow only its current guide.
04Should I share my recovery phrase with support?
No. Never disclose your recovery phrase or private keys to anyone, including someone claiming to be support. Legitimate troubleshooting should not require you to send them to another person or website.
05Can I use a setup video instead of the official guide?
A video may be outdated or misleading. Use official written instructions for your model as the source of truth, and treat unsolicited links, downloads, or instructions with caution.
06Where should I get help if something looks wrong?
Stop and avoid entering sensitive information. Navigate directly to Ledger’s official support website and compare your device prompt with current guidance. Do not use contact details sent by an unknown person.
NEXT STEP / THE OFFICIAL SOURCE
Good setup starts
with good information.
Choose your device and follow Ledger’s current official instructions. Take your time, and stop if anything feels unexpected.
Independent educational resource · Not affiliated with Ledger